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User Guides & Videos

Guides
Get the most out of your in-store, back office and head office technology with our how-tos and step-by-step guides.
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Reports and Filters 24.1
The latest updates for Reports & Filters
Back Office
Watch Download
Updating your POS
How to update to the latest evoPOS version
EPOS
Watch Download
evoBOS Dashboard updates 24.1
Includes wastage tiles and customizable alerts
Back Office
Watch Download
evoBackOffice Local Accounts User Guide 24.1
All you need to know about local accounts
Back Office
Watch Download
evoBackOffice User Guide 24.1
All you need to know about evoBackOffice
Back Office
Watch Download
evoConsole User Guide 24.1
All you need to know about evoConsole
EPOS
Watch Download
evoPOS User Guide 24.1
All you need to know about evoPOS
EPOS
Watch Download
evoSCO & evoHHT updates 24.1
Including evoSCO config & HHT file feature
Watch Download
evoSelfCheckout (evoSCO) Configuration
evoSCO configuration can be amended in evoBackOffice
Back Office
Watch Download
evoSelfCheckout (evoSCO) User Guide 24.1
All you need to know about evoSCO
EPOS
Watch Download
Flash Card 23.3 Enhancements
A quick look at some of the enhancements in 23.3
Back Office
Watch Download
Pence per litre discount
Discount fuel by PPL
EPOS
Watch Download
Nearby Fuel Prices
See nearby fuel prices on your evoBOS dashboard
Back Office
Watch Download
Provisional items
Create provisional items quickly
EPOS
Watch Download
Updating POS Software Version
Restarting the POS, checking for updates.
EPOS
Watch Download
Alternate or Inner Pack Sizes
Ensure your pack sizes are correct for stock and costing accuracy
Back Office
Watch Download
Bulk Retail Price Changes
Changing prices for groups of products.
Back Office
Watch Download
Bulk Stock Editor
Quickly updating multiple stock items.
Back Office
Watch Download
Day End Fuel
The Dos and Don'ts for Day End
EPOS
Watch Download
Editing POS Reports
Customising shift end and day end print outs
EPOS
Watch Download
Future Fuel Price Change
Changing fuel prices in evoBackOffice
Back Office
Watch Download
Setting No Sale Reason Codes
Setting reason codes to improve no sale reporting
Back Office
Watch Download
TP85 POS printer cleaning
How to clean your printer
EPOS
Watch Download
evoClean
Archiving items marked for deletion
Back Office
Watch Download
evoHHT User Guide
How to use the latest evoHHT
Back Office
Watch Download
Close Shift
Process and options for closing shifts.
EPOS
Watch Download
Day End
How to Day End on the POS
EPOS
Watch Download
MET Office weather
Register with the free MET office weather API
Back Office
Watch Download
Manual Fuel Correction
Correcting fuel sales in evoPOS
EPOS
Watch Download
Prepay Fuel
How to use prepayment for fuel
EPOS
Watch Download
Staff Discounts
How to set up employee discounts
Back Office
Watch Download
Value Stock and Unit Sales
Value Stock and unit Sales Combined
Back Office
Watch Download
Voucher promotions
How to set a PPL discount
Back Office
Watch Download
Fuel Delivery
Entering a fuel delivery in the POS
EPOS
Watch Download
Head Office Updates and Printing SELs
Processing and printing labels for HO price changes
Back Office
Watch Download
No Means of Payment
How to manage NMOP
EPOS
Watch Download
User Permissions
Setting user permissions in BOS and POS
Back Office
Watch Download
evoMessenger
Instant messaging to POS and back office from anywhere
EPOS
Watch Download
evoSCO Call Assistant
Assisting customers on evoSCO
EPOS
Watch Download
EDNs
Processing Electronic Delivery Notes (independant stores)
Back Office
Watch Download
Fuel Price Change
Changing fuel prices at the POS.
EPOS
Watch Download
Integrated PayPoint
Using PayPoint on evoPOS
EPOS
Watch Download
Item Panel
Making changes to the tills item panel
EPOS
Watch Download
evoConnect
Using the secure remote access function.
Integrations
Watch Download
Fuel Dispense Limit
How to apply a fuel dispense limit
EPOS
Watch Download
Fuel Pump Test
Processing pump-test transactions at the POS.
EPOS
Watch Download
Shell Carbon Offset
Shell loyalty CO2 offset
EPOS
Watch Download
Stock Movement
View Stock Movements at item or department level
Back Office
Watch Download
Merge Stock Items
Combining details of two stock items.
Back Office
Watch Download
Resilience - POS offline
What your POS can and can't do offline
EPOS
Watch Download
Sales Restrictions
How to apply sales restrictions
Back Office
Watch Download
Stock Valuation Report
Select by month, sub/department and product tag
Back Office
Watch Download
OPT Offline
Dealing with POS OPT offline message.
EPOS
Watch Download
Printing SELs from HHT
How to print shelf edge labels from your HHT
Back Office
Watch Download
eSELs Hints and Tips
Electronic shelf labels hints & tips in evoBackOffice
Back Office
Watch Download
Publication Price Changes
Creating publication items to capture barcode changes.
Back Office
Watch Download
Stock Wastage
Processing wastage.
Back Office
Watch Download
Suspend & Resume
Process and tips for suspended transactions.
EPOS
Watch Download
Value & No Stock Items
Creating and managing different stock types.
Back Office
Watch Download
Auto Ordering
Automatically selecting stock quantities to order
Back Office
Watch Download
No Sale Report
Enhanced report of POS drawer openings
Back Office
Watch Download
Meal Deal Promotion
Creating a meal deal promotion
Back Office
Watch Download
Navarra Vending
Creating item keys for tobacco vending
Integrations
Watch Download
Ordering with evoHHT
Placing an order using evoHHT
Integrations
Watch Download
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