User Guides & Videos

Guides
Get the most out of your in-store, back office and head office technology with our how-tos and step-by-step guides.
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24.2 Enhancements
Highlights of 24.2 Release
EPOS
24.2 evoSelfCheckout User Guide
Your ultimate Guide to evoSCO
EPOS
24.2 evoPOS User Guide
All you need to know about evoPOS in one place
EPOS
24.2 evoHHT User Guide
All you need to know about using our Handheld Terminal
Back Office
24.2 evoHeadOffice User Guide
Your ultimate Guide to evoHOS
Head Office
24.2 evoConsole User Guide
Everything you need to know about evoConsole
EPOS
24.2 evoBackOffice User Guide
Your ultimate Guide to evoBOS
Back Office
24.2 evoBackOffice Local Accounts User Guide
Your Guide to evoBOS Local Accounts
Back Office
24.2 Stock Movements
Edit cost price, amend VAT in fuel deliveries & up to 100 days for auto ordering.
Back Office
24.2 Reconciliation and Reports
New fuel reconciliation, 7-day Summary Report & Refund Reasons
Back Office
24.2 Dashboard updates
Dashboard updates including Widget and Alerts
Back Office
Automated EDNs
EDN auto downloading & processing
Back Office
Buy One Get One Half Price BOGHP promotion
How to set up a BOGHP promotion
Back Office
Scratchcard Sales Restrictions
Limit number of scratchcard sales per transaction
Back Office
evoSelfCheckout Assistance
Using the toggle barcode to assist customers at the self-checkout
EPOS
Updating your POS
How to update to the latest evoPOS version
EPOS
Stock Valuation Report
Select by month, sub/department and product tag
Back Office
Stock Movement
View Stock Movements at item or department level
Back Office
evoBOS Dashboard updates 24.1
Includes wastage tiles and customizable alerts
Back Office
evoSCO & evoHHT updates 24.1
Including evoSCO config & HHT file feature
Reports and Filters 24.1
The latest updates for Reports & Filters
Back Office
Provisional items
Create provisional items quickly
EPOS
evoSelfCheckout (evoSCO) Configuration
evoSCO configuration can be amended in evoBackOffice
Back Office
Pence per litre discount
Discount fuel by PPL
EPOS
TP85 POS printer cleaning
How to clean your printer
EPOS
MET Office weather
Register with the free MET office weather API
Back Office
Nearby Fuel Prices
See nearby fuel prices on your evoBOS dashboard
Back Office
Value Stock and Unit Sales
Value Stock and unit Sales Combined
Back Office
Day End Fuel
The Dos and Don'ts for Day End
EPOS
Manual Fuel Correction
Correcting fuel sales in evoPOS
EPOS
Shell Carbon Offset
Shell loyalty CO2 offset
EPOS
Resilience - POS offline
What your POS can and can't do offline
EPOS
evoMessenger
Instant messaging to POS and back office from anywhere
EPOS
No Means of Payment
How to manage NMOP
EPOS
Integrated PayPoint
Using PayPoint on evoPOS
EPOS
Fuel Dispense Limit
How to apply a fuel dispense limit
EPOS
Sales Restrictions
How to apply sales restrictions
Back Office
Printing SELs from HHT
How to print shelf edge labels from your HHT
Back Office
Ordering with evoHHT
Placing an order using evoHHT
Integrations
Navarra Vending
Creating item keys for tobacco vending
Integrations
Meal Deal Promotion
Creating a meal deal promotion
Back Office
No Sale Report
Enhanced report of POS drawer openings
Back Office
Auto Ordering
Automatically selecting stock quantities to order
Back Office
Editing POS Reports
Customising shift end and day end print outs
EPOS
Fuel Delivery
Entering a fuel delivery in evoPOS & evoBackOffice
EPOS
Day End
How to Day End on the POS
EPOS
Staff Discounts
How to set up employee discounts
Back Office
User Permissions
Setting user permissions in BOS and POS
Back Office
Head Office Updates and Printing SELs
Processing and printing labels for HO price changes
Back Office
Item Panel
Making changes to the tills item panel
EPOS
Setting No Sale Reason Codes
Setting reason codes to improve no sale reporting
Back Office
evoClean
Archiving items marked for deletion
Back Office
eSELs Hints and Tips
Electronic shelf labels hints & tips in evoBackOffice
Back Office
Alternate or Inner Pack Sizes
Ensure your pack sizes are correct for stock and costing accuracy
Back Office
EDNs
Processing Electronic Delivery Notes (independant stores)
Back Office
Future Fuel Price Change
Changing fuel prices in evoBackOffice
Back Office
Prepay Fuel
How to use prepayment for fuel
EPOS
Voucher promotions
How to set a PPL discount
Back Office
Updating POS Software Version
Restarting the POS, checking for updates.
EPOS
Suspend & Resume
Process and tips for suspended transactions.
EPOS
OPT Offline
Dealing with POS OPT offline message.
EPOS
Fuel Pump Test
Processing pump-test transactions at the POS.
EPOS
Fuel Price Change
Changing fuel prices at the POS.
EPOS
Close Shift
Process and options for closing shifts.
EPOS
Value & No Stock Items
Creating and managing different stock types.
Back Office
Stock Wastage
Processing wastage.
Back Office
Merge Stock Items
Combining details of two stock items.
Back Office
Publication Price Changes
Creating publication items to capture barcode changes.
Back Office
evoConnect
Using the secure remote access function.
Integrations
Bulk Stock Editor
Quickly updating multiple stock items.
Back Office
Bulk Retail Price Changes
Changing prices for groups of products.
Back Office
evoPOS Media Screen Images
How to add new images and replace images on evoPOS and evoSCO media screens
EPOS
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